Reservation

FAQs

Q. Parking locations nearby?

A. Customers can park at the South Island Place parking lot. Momento does not offer any parking discounts or promotions for customers. 

Q. Is it allowed to bring pets into Momento?

A. Momento is a pet-friendly venue and warmly welcomes pets for photography. For more details, please refer to the "Customer Note" for the Pet-Friendly Policy. 

Q. How early can I arrive for preparation?

A. If there are no customers using the room in the previous session, customers can enter 20 minutes early for preparation. 

Q. What is the minimum booking duration?

A. The minimum booking duration for each room is 2 hours.

Q. What is the arrangement upon arrival?

A. Customers can first confirm their reservation with the on-site staff. The staff will then provide a brief introduction to the room facilities and any important guidelines for the customers to be aware of.

Enquiry for Room